The contract for the Council’s Website
and Digital Platform (JADU) is due to expire on 23.02.22. The
recommendation is to take the option of the one-year contract
extension as JADU powers the Councils website, online forms, and
Customer Relationship Management (CRM) and is crucial to the
digital strategy and enables residents to self-serve. This is
permissible under the current terms of the existing contract.
The JADU product is the digital platform for Slough that power the
website and the delivery of an increasing number of digital
services. With over 130 online forms, the website enables residents
to self-serve, saving the council money. The website receives over
163,000 visitors per month and is the front door to the council and
its digital services.
The initial contract was clear that the Council may exercise the
option to extend the initial term for three possible 12-month
extensions. The Council decided to exercise this option for the
renewal.
Decision type: Non-key
Decision status: Recommendations Approved
Notice of proposed decision first published: 27/01/2023
Decision due: 25 Mar 2022 by Executive Director - Finance and Commercial
Contact: Nicholas Pontone, Principal Democratic Services Officer Email: nicholas.pontone@slough.gov.uk Tel: 01753 875120.